Mission:

Our mission is to provide exceptional end user support and maintain the infrastructure of the City of San Luis, ensuring that all city employees have the necessary tools and assistance to perform efficiently. Through proactive maintenance and responsive service, we aim to uphold the highest standards of reliability, security, and accessibility in our technology systems.

Vision: 

Our vision is to serve the City of San Luis by providing reliable, secure technology solutions that ensure uninterrupted service delivery

Core Values:

  • Service Excellence: We are committed to providing outstanding service to all city employees, ensuring their technology needs are met promptly and effectively.
  • Integrity: We conduct ourselves with honesty and transparency, maintaining the trust of our colleagues and the community.
  • Innovation: We embrace creativity and new technologies to improve city operations and enhance the services we provide.
  • Continuous Improvement: We strive for excellence by constantly evaluating and enhancing our processes, services, and skills.
  • Security: We prioritize the security and privacy of city data and systems, implementing robust measures to protect against threats.

Events: 

October Cyber Security Awareness Month
Every year in October, we observe Cybersecurity Awareness Month, taking the opportunity to train staff on common cybersecurity threats and best practices for staying safe online.

Stay Safe Online:

Internet Crime Complain Center (ICE3)

National Cyber Security Alliance

Federal Trade Commission – Cybersecurity Basics

Cybersecurity and Infrastructure Security Agency